ISO 9001:2015 [TUV SUD]

INTRODUCTION:

ISO 9001:2015 is a globally recognized standard for quality management systems (QMS) that helps organizations of all sizes and industries to improve their processes, products, and services. The standard was developed by the International Organization for Standardization (ISO), and it provides a framework for implementing and maintaining an effective QMS.

TUV SUD is a certification body that provides ISO 9001:2015 certification services to organizations around the world. TUV SUD is an independent third-party organization that conducts audits and assessments to ensure that an organization’s QMS meets the requirements of the ISO 9001:2015 standard.

ISO 9001:2015 is based on a set of principles that include customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. The standard requires organizations to establish and maintain a QMS that is designed to meet customer needs and expectations, and to continually improve the effectiveness of the system.

COURSE OBJECTIVES:

• Gain knowledge of the requirements of ISO 9001:2015 standard and its application in different organizations.
• Identify the roles and responsibilities of a lead auditor and the principles of auditing.
• Develop auditing skills and techniques required to plan and conduct effective audits.
• Learn to prepare and write effective audit reports, including corrective actions and follow-up actions.
• Understand the certification process and requirements for certification.
•  Implement integrated management systems that meet the requirements of multiple administrationscheme.

COURSE OUTLINE:

Introduction to ISO 9001:2015

• Overview of ISO and its standards
• Brief history of ISO 9001
• Structure of ISO 9001:2015
• Key concepts and principles of ISO 9001:2015

Quality Management System (QMS) Requirements

• Scope of the QMS
• Process approach
• Risk-based thinking
• Leadership and commitment
• Planning for the QMS
• Support functions
• Operation of the QMS
• Performance evaluation
• Improvement of the QMS

Documentation and Implementation

• Documentation requirements of ISO 9001:2015
• Documented information
• Procedures and records
• Implementation of the QMS
• Roles and responsibilities of key personnel
• Internal communication

Auditing and Certification

• Overview of auditing process
• Types of audits
• Roles and responsibilities of auditors
• Audit planning and preparation
• Conducting the audit
• Audit reporting and follow-up
• Certification process

Integrated Management Systems

• Overview of integrated management systems
• Developing integrated management systems
• Implementing integrated management systems

TARGET AUDIENCE:

• Executive Managers
• Quality managers
• Internal auditors
• Consultants

FEE: Open

DURATION: 5 days